FAQs

  • We are located at 4719 Stamp Rd, Temple Hills, MD 20748. We are a large complex spanning 24+ studios within private gates.

    Upon arrival, please DO NOT IDLE and FOLLOW ALL PARKING SIGNS. This is a shared parking lot and we ask that everyone follow posted parking rules to help ensure safe passage of parking lot for other guests.

  • Please check in with your studio or point of contact representative.

  • The client is responsible for providing personnel to assist with setup & breakdown. 

    Union staff may be available to assist, please contact your event host or studio as soon as possible for availability.

    Please do not use Glitter, confetti, tape, or puncture walls.

  • Please contact your studio to request information on arrivals for your specific booking.

  • Our studio is private access only, and all visitors must check with their host or the respective studio to gain access.

    Studio Staff are available to assist but may not be associated with your studio.

  • A box office is available for ticketed events. Contact your host or studio for details.

    Box office is located at the front entry of the complex.

  • Our venue will provide a common black mask if needed.

    Please ensure your face not covered with ski masks, hoods or similar.

  • Insurance is required for pop-ups, trade shows, and/or ticketed events, if applicable.

  • Please contact the studio or box office for the studio you'd like to get in contact with.

    For a general tour of the facility, contact 202-618-LIVE. Tours are normally available during the week.

  • Guest Waiting Area: We have designated an indoor waiting area inside for guests who arrive early.

    Arrival Protocol: Guests are kindly asked to remain inside their vehicles until the time of their scheduled appointments.

    Smoking Policy: Please smoke at least 15 feet from all doors.

    Responsibility of Business Owners: It is crucial that business owners manage their guests appropriately.

  • If applicable, ID & Bag Check at door.  All persons entering the premises consent to safety and security monitoring during booking. Weapons of any kind are strictly forbidden for any person entering our gates. If found with a weapon, the police will be called.

    Razors, tasers or any form of weapon of such will be reported immediately to law enforcement and you will be required to leave site immediately.

  • The client is responsible for coordinating all aspects of the ticketed event, including providing door staff, managing sales, and other related details of the event.

    Please see your party host to get more information about your event ticket process as as venue staff may be unaware of your purchase details.

  • Our parking lot requires planning and all vendor must move vehicles into a parking space BEFORE entering the venue.

    PLEASE UNLOAD ALL ITEMS ON TO CURB AND MOVE YOUR VEHICLE BEFORE COMING INTO STUDIOS. A site host will be assist upon arrival with access instructions.

    Vendors may park and wait outside if access if contract has not started yet.

  • No smoking or e-cigarettes allowed indoors.   Please follow posted signs for smoking areas.

  • Clients may provide a DJ or sound source of their preference.

    Use of club Audio/Visual (A/V) is available and may be coordinated with our box office. Fees are based on Client's request.

  • Our site has licensed bars. Please coordinate with your host or studio on available use for your event. Please ensure that you follow county rule and protocol on sales of food, beverage, including alcohol.

    The venue has right to refuse service or continue booking for any person or instance that the venue deems dangerous, illegal or not in good order. Please party responsibly.

    The venue may manage the distribution and/or sale of alcohol on site and will posted in areas. Please contact the box office if you have additional questions about our bars. (202-618-5483)

  • Deep fryers, hot plates, ovens, cooking plates or similar cooking devices are strictly prohibited.  Failure to adhere to this rule may result in a repair charge, safety emergency, closure of event, or all aforementioned.

  • Booking extension may be REQUESTED during booking with at least 2 hours’ notice.

    To extend any booking same day, the cost is 1.5x the regular rate.

    The standard rate does not include bookings with discounts or rewards.

    Upon review, site manager will approve or deny extension requests. Any request not submitted within the extension window will not be reviewed.

  • Thank you for supporting the artist community. Please consider tagging the artist in your social posts.

    If you are coordinating large shoots involving crew, please contact the box office for coordination. Thank you.